Shipping - Returns & Refund Policy (PRAJOSH ENTERPRISE)  - SHIPPING AND RETURNS



The receipt of an e-mail confirmation does not constitute the acceptance of an order or as a confirmation of an offer to sell. PRAJOSH ENTERPRISE reserves the right, without prior notification, to limit the order quantity of any item on an order. We reserve the right to refuse any order for any reason.

PRAJOSH ENTERPRISE reserves the right to eliminate products for sale at any time on the site PRAJOSH ENTERPRISE will use all reasonable best efforts to ensure that all products listed are available. Should a product or products become sold out or unavailable for any reason, prior to removal from the website, neither PRAJOSH ENTERPRISE nor any of its directors, officers, employees or other representatives will be held liable for damages, replacement or losses as a result of this occurrence.

Receiving confirmation of an order, either electronically or otherwise, does not signify PRAJOSH ENTERPRISE’s acceptance of the order nor does it affirm confirmation of PRAJOSH ENTERPRISE’s offer to sell products to you.  PRAJOSH ENTERPRISE reserves the right at any time after receipt of the order to accept or decline your order for any reason.

Please contact us at or by phone at +91 99 79 56 56 99.



PRAJOSH ENTERPRISE cannot accept change of shipping address requests after an order has been processed. Should you require the modification of an address (missing suite number, transposed street number etc.) please contact Customer Service immediately (within 24 hours of order transmission) at or by phone at +91 99 79 56 56 99. Should you require a complete change of "Ship To" information you will be required to cancel your order and re-enter it. PRAJOSH ENTERPRISE reserves the right to refuse shipment to temporary addresses without prior payment in full.

PRAJOSH ENTERPRISE can not accept Post Office Box addresses for shipment. We can only ship to physical street addresses. Shipping addresses must comply with commercial delivery standards used by all majors carriers, such as UPS, DHL, Bluedart, Fedex, Eramax, Indiapost and others.

In the event you desire to cancel an order, please notify us within 24 hours of order placement. Email: or call +91 99 79 56 56 99. Please provide the Order number and reason. If you desire to cancel an order after the 24-hour period, it is probable that the order will have been processed. If the shipment can be cancelled, we will cancel the order. If not, the return policy will be in effect with return shipping charges applicable.

Order cancellation can be done in 24 hrs of the order placed on only. After 24 hrs, NO product cancellation request will be entertained. All international and National Prepaid orders can be cancelled within 24 hrs or the order date. After 24 hrs no cancellation request will be granted. This policy will be strictly enforced for all prepaid orders.


All items are priced in INR (Indian Rupees) & USD ($). (PRAJOSH ENTERPRISE) accepts from INDIA and USA, American Express, MasterCard, Visa, and Discover credit cards / debit cards or net banking.

PRAJOSH ENTERPRISE reserves the right to require additional information prior to processing any order. Failure to provide requested information in a suitable and timely fashion will result in a delay of order processing and possible order cancellation.

COD Returns & Refunds: Products those are ordered by "Cash on Delivery" payment method will be given refund in terms of "Store Credit" Only. Customer can purchase any other products using the same store credit. The Store Credit will be automatically added to your account in 3-7 Days of product received back and inspected. All Return shipment charges to be bear by customer unless return shipment is supported by OnshopDeal, courier partners. Customer must contact OnshopDeal before returning the product or else will not be liable for any lost returned parcels. 


Return Policy

You may purchase merchandise (product) from Web site by using any one of the payment options listed in (link to Payment Options). PRAJOSH ENTERPRISE reserves the right to change its payment procedures at any time without prior notice to you.

Due to the nature of our certain non-returnable products, we are unable to receive returns on those products that have been used. This would present a health concern and disallow us from selling these products as 'new.' We will, however, receive returns on products that are in a new, unused condition.

Although PRAJOSH ENTERPRISE ( has the excellent ranking of consumer satisfaction (and we work very, very hard to earn that), everything does not always go according to plan. We know that... sometimes orders are short shipped... sometimes merchandise is broken... sometimes the wrong product is sent. When that happens, we have the following returns policy. Please read carefully as it is strictly enforced.

PRAJOSH ENTERPRISE guarantees full credit for product only or, if available, replacement for all defective items. You may return a defective product up to 7 days after you receive it. NO REFUNDS WILL BE AUTHORIZED AFTER 7 DAYS. Case lots must be returned in the original shipping carton with all individual items unopened. No partial returns will be accepted.

All shipping costs for merchandise authorized by PRAJOSH ENTERPRISE or its affiliates to be returned to PRAJOSH ENTERPRISE shall be at the customer's expense. All returns require a Return Merchandise Authorization number (RMA#) which is good for 7 days. No returns will be accepted without an RMA#. This policy is strictly enforced.

Please call Customer Service at +91 99 79 56 56 99 or E-mail to get a Return Merchandise Authorization number (RMA#).

The liability of PRAJOSH ENTERPRISE for losses or damages, arising out of any cause whatsoever, is limited to full refund of the purchase price or at our option, repair or replacement of the product(s). PRAJOSH ENTERPRISE shall not be liable for any consequential or incidental damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

If you decide to return undamaged or non-defective products, you will be responsible for a 20% restocking fee. All orders shipped via blue dart will be subject to blue dart Intercept fees, including but not limited to address corrections and/or undelivered shipments.

Product Return Address:


204 Maruti Sankalp, A. V. Road, Anand 388001

Phone: +91 99 79 56 56 99


All COD orders Approved returns within 7 days will be only given refund in terms of " Store Credit". No Cash or Bank payment will be done for any of those COD orders. This policy is strictly enforced.

All Prepaid orders approved returns will be given a choice of Store credit or Payment back to your original account only.

Unopened, Undamaged products return within 7 days of approved return on Prepaid Orders will be subject to 20% Restocking fees.

Once your product is returned, onshopdeal Team will analyze the condition of the product and returns decisions will be made after product examination only. We will call you or email you with return details. Please allow 2-7 days at least for refunds initiated by us to get to your originally paid account.

Prices are subject to change.

Shipping & Delivery At this time, PRAJOSH ENTERPRISE ships merchandise to locations within INDIA and USA. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. 



It is conceivable products will be shipped from multiple shipping points, therefore shipping costs may vary. Unless otherwise noted, shipping and handling will be added to the cost of the order.

We cannot ship perishable or refrigerated goods outside INDIA.


Upon receipt of an order PRAJOSH ENTERPRISE processes the order within 1 to 4 business days. 80% of our domestic deliveries arrive within 7 business days. International products takes 4-7 weeks approx not including the custom clearance time if the product requires custom clearance which is done by josh products India. Shipping confirmation emails will be sent to you when your products leave the warehouses. PRAJOSH ENTERPRISE in all cases tries to expedite all orders in a timely fashion. Multiple shipping points, back ordered product and availability of the product(s) are considerations impacting delivery time. If you order several different products at once they may come from multiple shipping points and may arrive on different days.

Some products (such as pallets over 500 lbs.) may require shipping via common carrier. Delivery time for orders exceeding 500 lbs. may take longer to ship. PRAJOSH ENTERPRISE will contact you as to the actual ship time and coordinate the arrival of the shipment with you. Customers shall be advised as to back ordered products or out of stock products which may no longer be available.

International Shipments

International Shipments are subject to customs clearance and Import duty charges, That is why here @ all international products must be prepaid payment method only. PRAJOSH ENTERPRISE reserves the right to cancel any Cash On Delivery orders for all international products. Customer will be notified by system for the order status change for any cancelled international orders in your registered email address if you have created the account with us.

For International shipments it may take from 4 - 7  weeks approx. for delivery in India. The Timings for custom clearance is not PRAJOSH ENTERPRISE’s Liability. If your Shipment will not be delivered in 60 Days from the date of order, PRAJOSH ENTERPRISE will be refunding the Money for the product ordered only on


You will be notified of any product that may be back ordered. If the product you ordered has been discontinued or is no longer available from the supplier, we will contact you to offer a substitute product: or, if you choose, you may cancel your original order. For assistance call to +91 99 79 56 56 99